How Does Magicjack Rate As A Voip Service

magicJack VoIP Review 2022

Last Updated: 4 months ago

We rearranged the sections to increment readability and scanability as well equally verified pricing and plans. We besides added a table comparing competitors' starting prices.

magicJack is keen for pocket-sized-business owners who want a elementary, depression-toll VoIP system. It is a universal serial omnibus (USB) plug that tin can be continued in minutes—talk virtually easy. And magicJack customers pay an up-front fee so they don't have to worry about monthly charges.

Although its customer service has received criticisms in online reviews, magicJack has a new Concierge service that promises to meliorate customer support.

The lesser line: If you're a decorated small-scale-business owner or sole proprietor with simple calling needs, magicJack might be for yous.

magicJack is best for modest businesses on a upkeep

magicJack is a phone replacement product that uses your internet to make calls equally opposed to a terrestrial landline. In doing this, information technology enables your calls to exist made at a fraction of the cost without compromising quality—perfect for businesses on a budget. The magicJack VoIP service allows unlimited phone calls to whatsoever destination within the United states, Canada, Puerto Rico, and the Virgin Islands. Permit'southward take a closer look to see if magicJack is right for your business organization.

magicJack plans and pricing

Plan name	Starting price	Features	Free trial	Learn more
1 twelvemonth plan	$39.00	Unlimited calling, telephone call forwarding, automated call blocking, automatic call screening	No	Run into Programme
3 twelvemonth plan	$99.00	Unlimited calling, call forwarding, automated call blocking, automated call screening	No	See Plan
5 year program	$130.00	Unlimited calling, call forwarding, automated telephone call blocking, automatic call screening	No	See Plan

Data effective 12/13/2021. At publishing time, pricing and features are current but are discipline to change. Offers may non be bachelor in all areas.

magicJack features explained

magicJack is about every bit simple every bit VoIP gets, merely there are a few pieces that will arrive operate smoothly. Here'south a wait at the products and services yous'll need.

magicJack Home

This is magicJack's primary VoIP phone USB adapter, which can easily exist plugged into your internet router and gear up upwards to apply straight away. The adapters are neat and compact, and can be used without also much adjustment to your existing phone prepare up. This plug can be installed and used in seconds, offering clear and high-quality voice calls. It works by using your high-speed internet connection to make calls from either your home phone, computer, or prison cell phone.

magicJack app

The magicJack app is a companion app that comes free with any magicJack device and subscription. The app lets you use the product'south internet call capabilities direct from your ain smartphone. This gives you the liberty to make and take calls wherever you are—provided you have a good internet connection—without being tied to a landline within your property.

The app works on any iOS or Android device. To get started, users tin can simply go to the Apple or Google Play store and download the app. When yous sign upwardly for a subscription, you'll exist provided with a magicJack username and password. You lot tin use this to log in and commencement using it immediately.

Concierge

magicJack's Concierge offering is a customer intendance package that gives magicJack users access to a customer support squad over the phone. The Concierge service also allows existing customers to receive a device replacement at a discounted rate. But Concierge isn't free—information technology will require an additional $14.99 for one year.

magicJack plans and features

Each magicJack program has these fundamental VoIP features:

Unlimited calling
Voicemail
Automatic call screening
Phone call blocking

Different many VoIP providers, magicJack doesn't have tiered plans. Instead, you can sign up for a one-yr, three-year, or five-year programme. Because yous pay the fee upfront, y'all tin do away with expensive monthly phone bills. And magicJack makes it easy to renew the service if you desire to continue using it.

If you're worried about giving up your phone number, don't be. For a small extra cost, yous'll be able to keep your phone number. Plus, you'll also get access to a companion app that allows y'all to make and receive calls on your cell phone.

Strengths and weaknesses

Affordable

Easy to set up

Proceed your current phone number

Mobile accessibility

No phone call quality guarantee

Unreliable expanse code connections

Poor customer service

Strengths

magicJack is a simple solution for many small-business owners. Allow's talk about the pros that brand its services and products worth considering.

Low-cost yearly subscription. magicJack is cheaper than near options bachelor on the market, especially if you lot like the unlimited calls option. Information technology's also a significantly lower price than what you lot'd pay to use a terrestrial landline (around $50 per month). But note that international calls require using a prepaid bill of fare.
Easy set up. You'll be able to set up your magicJack in under five minutes. Only plug your USB device into your computer or router, download the magicJack software, enter your account details, and you're set up to get.
Gratuitous mobile use. The magicJack app means yous won't exist limited to making and receiving VoIP calls on your figurer. As long as you take a mobile device and high-speed internet connection, you'll be able to utilize your magicJack to make calls. And in instance y'all're wondering, the app is costless for all magicJack users.

Best Business VoIP Providers

Ooma

Best VoIP for at-domicile work

4.0

Nextiva

Best VoIP for midsize businesses

4.5

8x8

Best budget VoIP

four.0

Learn more about our summit brands.

Weaknesses

While magicJack seems like the ideal VoIP device for decorated small-business concern owners on a budget, there are some weaknesses y'all should consider.

Unsatisfactory client service. You may never actually accept to call customer service considering your magicJack works perfectly well, but if you demand some help, it could be quite hard getting the support y'all need. In online reviews, customers complain almost it being exceptionally hard to speak to a real person. And when they do become through, a common complaint is that an amanuensis's English language is often hard to understand. Overall, online reviewers limited frustration when trying to resolve a problem.
Surface area code connectivity. magicJack has been known to struggle connecting calls in certain areas. This means that calls cannot be reliably connected, depending on where you're calling from. For instance, calls to area codes like 471 may piece of work perfectly well, but calls in the 891 area might not work. While it'southward not a mutual problem, it'due south one y'all should know virtually.
No guarantee for phone call quality. For the majority of customers, magicJack calls are satisfactory and clear, nonetheless, there are users who struggle making quality phone calls. Unfortunately, magicJack doesn't offer a call quality guarantee, and so if you lot exercise purchase a subscription and it doesn't piece of work well in your expanse or it doesn't sit down correct with your broadband connection, you're stuck with information technology

magicJack vs. top competitors

Brand	Starting price	Unlimited calling	Other features	Learn more
magicJack	$39.99/twelvemonth.	Yep, in the U.s.a. and Canada	Team messaging, document sharing, voicemail to text	View Plans
Ooma	$19.95/user/mo.	Yes, in the United states and Canada	3-way conferencing	View Plans
Nextiva	$17.95/user/mo.**	Aye, in the Usa	Voicemail to email, free number porting	View Plans
Grasshopper	$26.00/user/mo.**	No	Voicemail to email, virtual fax, up to three extensions	View Plans
Vonage	$14.99/user/mo.	Yep	Unlimited texts, mobile and desktop apps	View Plans

Information effective 12/xv/21. At publishing time, pricing and features are current simply are subject to change. Offers may not be available in all areas.

*With annual billing

**With a 36-month agreement on 100+ users programme

Go your business concern connected

RingCentral is our pinnacle VoIP choice for modest businesses because of its unlimited domestic business organisation phone and messaging, starting at just $19.99/mo.

Adaptable to your business needs from equipment rentals to price-free numbers
Global infrastructure with an easy setup
Like shooting fish in a barrel to calibration and find a plan that works for you—regardless of your business's size

The takeaway

Overall, magicJack is one of the most affordable services on the market place. It does everything you would desire a VoIP telephone service provider to exercise and in most cases, information technology does this exceptionally well. If you have a high-speed internet connection, you shouldn't encounter many (if any) issues with the service and product. But if you are concerned almost running into problems, opt for the Concierge package along with your subscription.

The ease of set up makes magicJack an splendid pick for anyone who wants to use their new telephone service correct away. The app is also great for users who are always on the go and require flexibility from their VoIP phone system.

Still not sure whether magicJack is correct for your business? Compare brands with our Best Mobile VoIP Providers of 2021.

magicJack review FAQ

Is magicJack any proficient?

Overall, the magicJack service is very good. It'due south extremely affordable and very easy to gear up. Yous just pay an upwards-front end fee for the year, plug the USB plug into your computer or router, download the software, and you're skilful to go. You tin brand unlimited calls and tin can even make and receive calls from your mobile device.

How much is magicJack per calendar month?

magicJack charges its users per year at a low cost. Packages include a 1-year subscription for $39, a 3-year subscription for $99, or a 5-yr subscription for $130.

Who are the competitors to magicJack?

magicJack competitors include Ooma, VoiPLy, 1-VoIP, Axvoice, and Callcentric. Deciding which provider is best depends entirely on your individual demands and specifications.

How does magicJack compare to Vonage in terms of offerings?

Vonage provides a no-contract service from $19.99 per line, per month and offers a broader range of features which some customers would debate are better. However, magicJack has a basic program for $39 a yr, which is much lower. The service you choose depends on your specific needs.

Methodology

To determine magicJack'southward star rating, we looked at pricing, overall value, small business concern expertise, and VoIP features, amongst other factors.

Disclaimer

At Business.org, our research is meant to offer general production and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, and then consider your unique needs when choosing products and services.